Review our Privacy Policy and Terms & Conditions to understand how we protect your data, ensure compliance, and uphold transparency in all our interactions.
Effective Date: August 5, 2025
Last Updated: August 5, 2025
Loansure, Inc. (“Loansure”), a Maryland-based SaaS (Software as a Service) company, provides a Lead-to-Sale Platform designed for consumer direct mortgage lenders on a subscription basis (“Subscription”), including, but not limited to, independent mortgage banks, direct-to-consumer lenders, correspondent lenders, and mortgage sales teams operating in the residential lending industry.
By accessing and using any Loansure products or services (collectively, the “Services”), you (the “Client”) agree to be bound by the following Terms of Service (“Terms”), and any policies, legal notices, or program guidelines presented to you from time to time. Loansure reserves the right to update or modify these Terms at any time, which will be posted on our website at www.loansure.ai
Loansure offers Subscription-based Services to eligible business clients. Use of the Services is limited to individuals authorized to act on behalf of an organization licensed to conduct residential mortgage lending in compliance with applicable state and federal laws.
To access Loansure’s platform, you may be required to submit accurate, current registration and contact information. You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You agree to notify Loansure immediately of any unauthorized use or security breach involving your account.
Loansure shall not be liable for any loss or damage resulting from your failure to maintain accurate account information or protect your account credentials.
Loansure may, from time to time, offer optional ancillary services including, but not limited to:
These services, if purchased, will be invoiced separately at then-current rates. You, the Client, agree to pay for any ancillary services ordered. You also confirm that you have the right to use any data or content you provide for use in co-branded marketing or performance campaigns.
Loansure provides standard customer support via phone, email, chat, and support portal during normal business hours listed on our website. Technical support related to software bugs or service outages is offered at no additional charge. Custom training, onboarding, configuration, or additional consulting services may incur charges based on current pricing.
You agree to use the Loansure platform in compliance with all applicable laws, industry standards, and the ethical guidelines governing mortgage marketing, telemarketing, and consumer data usage.
You are solely responsible for the accuracy and legality of any content, lead data, sales material, or marketing creative you upload or generate within the Loansure system.
You agree not to:
Loansure reserves the right to suspend or terminate access to the Services in the event of any suspected misuse or violation of these Terms.
You acknowledge that it is your sole responsibility to ensure compliance with all applicable laws and regulations, including but not limited to the Real Estate Settlement Procedures Act (RESPA), Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), and state licensing regulations.
Loansure does not warrant that your use of the Services will be compliant with these laws. You represent that you have obtained all necessary consents to share customer or prospect information with Loansure, including personally identifiable information (PII).
Loansure is not a consumer reporting agency under the FCRA and does not evaluate creditworthiness or consumer eligibility for lending purposes.
By using Loansure Services, you agree to the terms of the Loansure Privacy Policy, which governs our data practices.
You authorize Loansure to access, store, and process your account data and any content transmitted through the platform for the purpose of delivering Services, monitoring usage, ensuring compliance, and improving performance.
You agree not to upload or transmit the following data types into the platform:
All content, software, methodologies, visual interfaces, proprietary data sets, and features within the Loansure platform are the exclusive property of Loansure, Inc. and protected by applicable intellectual property laws.
You may not:
You retain ownership of any custom content or data you upload to the platform but grant Loansure a non-exclusive, royalty-free license to use such content solely in connection with delivering the Services.
Fees for Subscription Services are defined in your executed Order Form or Subscription Agreement. Subscriptions are billed monthly or annually in advance and are non-refundable.
You authorize Loansure to process recurring charges to your designated payment method. Failed payments may result in service suspension. Loansure may revise pricing or add surcharges upon written notice in accordance with market conditions or usage changes.
Non-use of the platform does not constitute cancellation. Termination must be requested in writing and confirmed by Loansure.
Each Subscription is limited to the number of users and domains as outlined in your Order Form. Unauthorized access or overuse may result in additional charges or termination.
You agree not to:
Loansure may improve, modify, or discontinue features at its sole discretion. While we strive for 99.9% uptime, Loansure does not guarantee uninterrupted access and is not liable for service outages due to maintenance, updates, or third-party providers.
We reserve the right to apply automatic updates or security patches as necessary to maintain the integrity of the platform.
Loansure may suspend or terminate your account for:
Upon termination, your access will cease and you may request return of eligible data, subject to Loansure’s data retention policy.
To the maximum extent allowed by law, Loansure shall not be liable for:
Total liability for any claim shall not exceed the amount paid by Client in the previous twelve (12) months.
The platform is provided “as is” and “as available.” Loansure disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee any specific marketing results or loan conversion outcomes.
You agree to indemnify and hold harmless Loansure, its employees, contractors, and affiliates from any third-party claims arising from:
These Terms are governed by the laws of the State of Maryland. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Baltimore County, Maryland.
Loansure, Inc.
Owings Mills, MD Email: info@loansure.ai Website: www.loansure.ai
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Disclaimer: In the United States, Loansure, LLC doing business as Loansure, which offers marketing services. State License #123456789. Individuals who want to sell financial products must obtain proper licenses and/or certifications for the jurisdictions they are doing business in.
